US Titanium Jewelry

When is my credit card charged?
At this time, your credit card is charged when you initially place your order.

When will my order ship?
Most items ship within 3 to 5 business days. Many items are in stock and will ship same, or next business day. However, many of the tension set rings must be manufactured in your finger size after you place your order. For these items, please allow 2 to 3 weeks. Please refer to the item page for availability details. We will email you a tracking number the day your package ships.

FREE SIZE EXCHANGE POLICY WITHIN 30 DAYS OF RECEIPT
We want you to have the best and most comfortable size possible. If you receive a ring that does not fit properly, you can send the ring back within 30 days from the day that you received it for a free size exchange. Include a copy of your invoice with your current contact information (telephone/email). And make a note as to what finger size you need. There is no restocking fee. You have the choice of two return shipping methods.

How Do I return my jewelry for a SIZE EXCHANGE?
If you need to return an item for an EXCHANGE please follow these steps.

1.Please contact us with e-mail that let we konw,and we will give you a address what you send the package to.
2. Please package the jewelry securely.
3. Please write what new size you need to exchange for. You can write this on a note for us. Make sure we have your contact information so we can contact you.
4. Do NOT send the jewelry back in an envelope. The jewelry will probably not arrive to us if you do this.
5. Please insure the package for the full value in the event that the package never arrives at our destination. Please do not use the words: jewelry, jewelers, diamonds or similar words on the address label due to theft.

How do I return my jewelry for a REFUND?
If you need to return an item for a REFUND please follow these steps.

1.Please contact us with e-mail that let we konw,and we will give you a address what you send the package to.
2. Please package the jewelry securely.
3. The jewelry must be in it's original jewelry box.
4. Do NOT send the jewelry back in an envelope. The jewelry will probably not arrive to us if you do this. And if we do not receive the jewelry we cannot issue you a refund.
5. Please insure the package for the full value in the event that the package never arrives at our destination. Please do not use the words: jewelry, jewelers, diamonds or similar words on the address label due to theft.

 


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